Requirement of female Receptionist for Hotel in Una, HP!
Job Title: Hotel Receptionist
Location: Una, Himachal
Salary Range: ₹12,000 - ₹14,000 per month
Experience Required: Minimum 2 years as a receptionist in a hotel
Timing - 11:00 AM to 8:00 PM
Education Required: Graduation or Diploma/Degree in Hotel Management (HM)
Job Responsibilities:
Guest Check-in and Check-out:
- Handle guest registration and ensure a smooth departure experience.
- Verify bookings and issue room keys.
Reservation Management:
- Manage reservations, cancellations, and room assignments.
- Coordinate with other departments for guest arrivals.
Communication and Customer Service:
- Address guest inquiries and resolve complaints promptly.
- Provide information about hotel amenities, services, and local attractions.
Handling Payments:
- Process payments for room charges and additional services.
- Maintain accurate billing records and issue receipts.
Administrative Tasks:
- Maintain updated guest records in the hotel’s system.
- Answer phone calls and respond to email inquiries.
Coordination with Staff:
- Communicate guest requirements to housekeeping and maintenance teams.
- Report and follow up on any issues related to guest rooms or services.
Key Requirements:
- Education: Graduation or Hotel Management degree/diploma.
- Experience: At least 2 years of experience as a hotel receptionist.
- Skills: Strong communication, problem-solving, and organizational abilities.
Interested candidate can call us on given number between 9:00 AM to 5:00 PM