Requirement of Telecaller in Horticulture Plant!
Location -Palampur, HP
Qualification - Graduation
Experience - Minimum 2 years in BPO OR Sales
Salary -12,000/- Per Month
Job Description:
Customer Outreach and Engagement:
- Make outbound calls to potential and existing customers to inform them about horticultural products and services.
- Answer incoming calls from customers inquiring about products, placing orders, or seeking information.
Sales and Lead Generation:
- Identify and generate sales leads through cold calling, follow-ups, and customer interactions.
- Convert leads into sales by understanding customer needs and offering appropriate solutions.
Customer Relationship Management:
- Build and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Address customer queries, concerns, and complaints promptly and professionally.
Product Promotion and Upselling:
- Promote new products, seasonal offers, and discounts to customers during calls.
- Upsell additional products and services to existing customers to increase sales revenue.
Data Management and Reporting:
- Maintain accurate records of customer interactions, sales, and follow-ups in the CRM system.
- Prepare regular reports on call activities, sales performance, and customer feedback for management review.
Market Research and Feedback Collection:
- Gather feedback from customers regarding their preferences, satisfaction, and suggestions for improvement.
- Conduct market research to understand customer needs and market trends, and report findings to the sales and marketing teams.
Qualified candidate can call us on give a number