Requirement of Receptionist for Hotel !
Location - Naddi, (McLeod Ganj)
Qualifications - Graduate
Experience - 1-2 Years
Salary - 10'000/ • accommodation and food available
Job description
- Guest Services: Receptionists in hotels are responsible for providing excellent customer service by welcoming guests, handling inquiries, and ensuring a positive first impression for visitors.
- Reservation Management: Receptionists play a key role in managing room reservations, handling check-ins and check-outs, and maintaining accurate records of guest information to facilitate a smooth and organized operation.
- Communication Hub: Acting as a central communication hub, receptionists relay messages, handle phone calls, and assist guests with various requests, contributing to effective communication within the hotel.
- Problem Resolution: Receptionists address guest concerns and complaints promptly, finding solutions to ensure guest satisfaction and a pleasant stay experience.
- Information Resource: Serving as an information resource, receptionists provide guests with details about hotel facilities, local attractions, and services, enhancing the overall guest experience.
- Administrative Support: Receptionists perform various administrative tasks, including handling paperwork, managing the front desk area, and coordinating with other hotel departments to ensure smooth day-to-day operations.
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